COS Policy Statments


Quality Statement

As a supplier of quality office products, it is COS Retail policy to provide its customers with a comprehensive range of office furniture and stationery products to meet their expressed needs and requirements. This commitment aims to provide a complete customer service by effectively marketing and delivering products to the market place that reflect the requirements of the customer.

The Health and Safety Policy Statment

COS Retail regards the health safety and welfare of its employees and those who may be affected by its activities as being of prime importance. This statement details out our obligations under the Health & Safety at Work act 1974. As part of an ongoing pro-active approach to health and safety management, our system is reviewed regularly to ensure that they reflect the nature of the works being conducted.

Environmental Policy Statement

we realise that our activities impact upon the environment and it is one of our primary goals to minimise this. This statement details our obligations and responsibilities towards working towards this and the commitment we show towards it.

Equal Opportunities Statement

It is the policy of COS Retail not to discriminate against our employees on the basis of their gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership or the fact that they are a part-time or a fixed-term employee.

Customer Care Statement

It is the aim of COS Retail to meet our customer needs by providing quality products and services through a caring and friendly working environment.

Anti Bribery & Corruption Policy Statement.

COS Retail: values its reputation and is committed to maintaining the highest level of ethical standards in the conduct of its business affairs. The policy applies strictly to all employees, directors, agents, consultants, contractors and to any other people or bodies associated with the COS Retail within all regions, areas and functions.